Refund policy

eBook Refund Policy

We want you to be satisfied with your purchase. Because our eBooks are digital products that can be accessed immediately after purchase, refunds are handled according to the terms below.

Refunds

You may request a refund within 14 days of purchase if you experience a significant technical problem that prevents you from accessing or using the eBook, or if you received a file that is materially different from the product description.

Refund requests for reasons other than technical problems may be considered on a case-by-case basis, particularly where the eBook has not been downloaded or accessed.

Duplicate Purchases

If you accidentally purchase the same eBook more than once, please contact us. We will review the order and, where appropriate, refund the duplicate purchase.

How to Request a Refund

To request a refund, contact us at therobein@gmail.com. and include:

  • Your name

  • Order number

  • Date of purchase

  • The reason for your refund request

  • A description of any technical issue, if applicable

We may ask for additional information so that we can investigate the issue.

Refund Processing

If your refund is approved, we will issue it to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Consumer Rights

Nothing in this policy limits or excludes any consumer rights or remedies that cannot legally be excluded under applicable law.

If you have any questions about this policy, please contact us at therobein@gmail.com.